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How To Configure MailerLogic SMTP With Other Platforms

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This article explains how to connect MailerLogic SMTP with BrainCert or any other platform that supports SMTP relay so your emails are sent reliably from your own domain.

You do not need advanced technical knowledge. If you can copy and paste values, you can complete this setup.

Get SMTP Credentials From MailerLogic

Step 1: Open MailerLogic Dashboard

Go to 'MailerLogic' β†’ 'SMTP Settings' and click the 'View' option to see your SMTP details.

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Step 2:  View SMTP Details

You'll see the SMTP details. Click 'Rotate Password'. 

This generates a new SMTP password for your account.

πŸ” For security reasons, MailerLogic does not display existing SMTP passwords. You must rotate the password to generate one.

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Step 3:  Rotate Password

Click β€˜Rotate Password’ to generate a new SMTP password.

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Step 4:  Copy Your SMTP Password

You’ll see the generated password. Click the 'Eye icon' to view it, and then click the 'Copy icon' to copy the password.

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Configure SMTP in BrainCert

Step 5: Open Mail Relay

Go to 'Global Settings', open 'Mail Relay', and choose 'SMTP Relay'.

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Step 6: Enter MailerLogic SMTP Details

Fill in the SMTP fields in BrainCert exactly as shown below:

BrainCert β†’ SMTP Configuration

FieldValue
Email Server ProviderCustom / SMTP
Hostsmtp.mailerlogic.net
Port587
EncryptionTLS
UsernameMailerLogic Username (Email OR Customer ID)
PasswordSMTP Password From MailerLogic
From EmailEmail From Your Verified Domain

Click Save SMTP Settings once all fields are filled.

The 'From' email address must use a domain that is already verified in MailerLogic. Emails may fail if this does not match.

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Step 7: Send a Test Email

Click 'Send test email to myself'. 

You should receive a test email in your inbox. The sender (β€œFrom”) address should match your verified domain.

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Step 8: Verify Delivery In MailerLogic (Optional But Recommended)

To confirm everything is working:

Open MailerLogic Dashboard, go to Reports β†’ Analytics/ Logs

Check the test email status:

    • Delivered

    • Opened

    • Clicked (if applicable)

This confirms BrainCert β†’ MailerLogic β†’ Recipient flow is successful.

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Using MailerLogic SMTP With Other Platforms

The same SMTP details work for any platform that supports SMTP, including:

  • LMS platforms

  • CRMs

  • Helpdesk tools

  • Custom applications

  • WordPress, Laravel, Node.js, Python apps

Just reuse:

  • Host

  • Port

  • Username

  • Password

  • TLS encryption

Alternative: Retrieve SMTP Credentials Via API (Optional)

If you prefer API access, you can fetch SMTP credentials using:

curl https://api.mailerlogic.net/api/v1/smtp-credentials \
  -H "X-API-Key: YOUR_API_KEY"

This is helpful for automated setups or advanced integrations.

Common Issues And Fixes

SMTP Authentication Failed

  • Rotate the SMTP password again

  • Update the new password in BrainCert

  • Ensure no extra spaces are copied

Emails Not Delivered

  • Confirm your domain is verified in MailerLogic

  • Check DNS records (SPF, DKIM)

  • Review logs in MailerLogic

Rate Limit Errors

  • Check usage limits in the MailerLogic dashboard

  • Reduce sending speed temporarily

Once SMTP is configured successfully, no further changes are required unless you rotate credentials. BrainCert will continue sending all emails through MailerLogic automatically.

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