Complete Guide to Bulk Unsubscribes

Managing unsubscribes is essential for maintaining compliance, protecting deliverability, and respecting user preferences. MailerLogic allows you to bulk unsubscribe multiple contacts in just a few clicks, helping you quickly update subscription statuses across your account.

This article guides you through the complete bulk unsubscribe process.

How to Bulk Unsubscribe Contacts

Step 1: Go to Contacts

Navigate to 'CRM' → 'Contacts'.

Step 2: Click Unsubscribe

Select one or more contacts using the checkbox next to their name. After selecting contacts, click the 'Unsubscribe' button.

Step 3: Choose Unsubscribe Scope

Select the unsubscribe scope:

Global (All Domains) – Default Selected

The contact will be unsubscribed from all your domains. They will not receive emails from any sending domain in your account.

Domain-Specific

The contact will be unsubscribed only from a specific domain. Select the required domain from the dropdown and click the button 'Add to Unsubscribe List'.

Step 4: Unsubscribe List

The selected contacts will immediately move to the unsubscribe list.

How to Re-Subscribe a Contact

If a contact wants to receive emails again, you can re-subscribe them.

Step 1: Go to Unsubscribes

Navigate to 'Deliverability' → 'Unsubscribes'.

Step 2: Click Re-subscribe

Locate the contact. Click Re-subscribe from the options.

Step 3: Confirm Re-Subscription

A confirmation message will appear. Click 'OK' to confirm.

Once confirmed, the contact will be removed from the unsubscribe list. Their subscription status will be restored.

Bulk Unsubscribe in MailerLogic gives you full control over how subscription preferences are managed across your domains. By following this guide, you can maintain clean lists and manage contact preferences.